Hello world!
March 14, 2025
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How can we help?
FAQs
Frequently Asked Questions
Need quick answers? Here are some of the most common questions our customers ask — from shipping timelines to payment and customs.
We provide a full range of logistics services including Air Freight, Sea Freight, Transshipment, and Authorized Air Cargo Agent services — ensuring fast, secure, and reliable delivery across global routes.
Delivery time varies by origin and destination, but typically sea freight takes 10–25 working days depending on the shipping route and customs clearance.
Yes, custom duties and taxes may apply depending on the type of goods and the import regulations of the destination country. Our team can assist with the required documentation and process.
We accept a range of payment methods including bank transfer, online payment, and e-wallets. Please contact us for full details or to request an invoice.
Yes, SST (Sales & Service Tax) applies to our logistics services as per government regulations. The applicable rate will be clearly stated in your invoice.
Items such as flammables, explosives, firearms, narcotics, counterfeit goods, and perishables are not allowed in sea shipments. For the full list, please consult our team before booking.
Sensitive or hazardous items include batteries, liquids, chemicals, electronics, and aerosols. These may require special handling or documentation. Reach out to us for guidance before shipping.
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Don't hesitate to contact us for more help
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